Volume goes down by itself on iPhone 11

I have an apple iPhone 11 why does the volume go down by itself


[Re-Titled by Moderator]

iPhone 11, 16

Posted on Aug 11, 2023 10:14 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 12:26 PM

Hey Calimesa4,


Thanks for using Apple Support Communities. It's hard to know why this is happening without some additional information.


  • Are you using a case with your iPhone? If so, remove it to see if that helps as the case could be pressing on the buttons.
  • Does this happen when you complete a particular action like opening or closing an app? If so, check to see if you have a shortcut that could be causing this: Create a custom shortcut on iPhone or iPad - Apple Support


Let us know what you find.


Take care!

1 reply
Question marked as Top-ranking reply

Aug 16, 2023 12:26 PM in response to Calimesa4

Hey Calimesa4,


Thanks for using Apple Support Communities. It's hard to know why this is happening without some additional information.


  • Are you using a case with your iPhone? If so, remove it to see if that helps as the case could be pressing on the buttons.
  • Does this happen when you complete a particular action like opening or closing an app? If so, check to see if you have a shortcut that could be causing this: Create a custom shortcut on iPhone or iPad - Apple Support


Let us know what you find.


Take care!

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Volume goes down by itself on iPhone 11

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