Apple News + Downloaded magazines keep disappearing
This started happening on my iPad recently. All my downloads keep disappearing. I also have the automatic download on and that feature has never worked for me.
iPad mini 4, iPadOS 15
This started happening on my iPad recently. All my downloads keep disappearing. I also have the automatic download on and that feature has never worked for me.
iPad mini 4, iPadOS 15
Hi MichelleDubuc,
welcome to the Apple (user-to-user) Community :-)
Re: Apple News + Downloaded magazines keep disappearing
Wondering if you have enough free storage space on your iPad mini for the downloads.
Eg: A device always needs some space free in which to keep operating smoothly, as well as space for downloads.
How to check the storage on your iPhone and iPad - Apple Support
If you find you are short on storage space, it is wise to back-up everything on your iPad as a first step:
How to make space using recommendations:
If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
If you wish: Connect external storage devices to iPad - Apple Support
Transfer files between your iPad and computer with an external storage device - Apple Support
________________________________________
If storage space permits: you may be able to download missing items again:
How to: Download and delete magazines in Apple News - Apple Support
All the best :-)
Hi MichelleDubuc,
welcome to the Apple (user-to-user) Community :-)
Re: Apple News + Downloaded magazines keep disappearing
Wondering if you have enough free storage space on your iPad mini for the downloads.
Eg: A device always needs some space free in which to keep operating smoothly, as well as space for downloads.
How to check the storage on your iPhone and iPad - Apple Support
If you find you are short on storage space, it is wise to back-up everything on your iPad as a first step:
How to make space using recommendations:
If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
If you wish: Connect external storage devices to iPad - Apple Support
Transfer files between your iPad and computer with an external storage device - Apple Support
________________________________________
If storage space permits: you may be able to download missing items again:
How to: Download and delete magazines in Apple News - Apple Support
All the best :-)
Have you found a solution to this.. I also have same issue
all my downloaded magazines disappear and I have enough storage on my mini iPad, in fact I bought it exclusively just to read magazines
Unfortunately no I have not.
You may want to send feedback to reach those who work at Apple behind-the-scenes. Although this will not help immediately, and they will likely not reply, your feedback will reach those who can make changes if others are also experiencing similar download issues.
Web-form for feedback
This happened to me yesterday. All the downloaded magazines weren’t available offline and there was no “download issue” option on any magazine.
The only way i found to get back the ability to download magazines was as follows:
I will note that i have also never had the auto download option work for me.
Any idea on how to get someone from Apple to even acknowledge this or are we just too few so flick us!?
I’m searching and searching with no answer in sight…one of the magazines I regularly read in News+ stopped getting issues since February. The latest stories section below the recent issues row displays stories from current issues but the issues themselves do not show up.
The problem is the same on my iPhone too. I haven’t checked my MacBook. I have plenty of space. Deleted and reinstalled the app, problem remains.
I've been having this problem—or a variant on it—for a few months on recent versions of iOS on my iPhone 12 mini. In my experience, downloading issues would not work, but the app seemed to indicate to me that the issues were downloaded (a subway ride without connectivity confirms that they had not been downloaded).
After reading this thread I deleted the app and redownloaded it from the App Store and it seems to work, so this may be something that others want to try. As user @TheOriginalThee suggested, be sure to "choose ‘keep subscription’ in the removal process."
I should note that in my particular case, I was able to get immediate help using Apple support on my iPhone. They created a case and followed up diligently. Also, in my case, the missing magazines were due to publisher’s neglect. I reached out to them and within a couple of weeks,
Maybe sooner, the missing issues just started showing up.
Apple News + Downloaded magazines keep disappearing