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Messed up phone - after update

After last night's update my phone shows support.apple.com/iphone/restore. Help!


iPhone 7, iOS 10

Posted on Aug 12, 2023 8:30 AM

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Question marked as Top-ranking reply

Posted on Aug 12, 2023 8:37 AM

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

1 reply
Question marked as Top-ranking reply

Aug 12, 2023 8:37 AM in response to Neil994

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

Messed up phone - after update

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