iPhone 14 Pro 5G issues

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Level 1

24 points

iPhone 14 Pro 5G issues

When I’m using the 5G (both in “auto” and “on” setting), even though I have full bars,it works fine for a couple of minutes and after that I get no service, and the service won’t come back unless I close the data or put my phone on airplane mode for a bit. When I’m on 5G Auto it won’t change automatically in LTE but it’ll just say no service. When I select 4G it work perfectly fine with full signal. I talked with my provider and said it wasn’t their issue.

I’ve tried resetting the network settings but still nothing.

I have this issue since December (I bought the device on November) and didn’t find a solution yet.

iPhone 14 Pro

Posted on Aug 12, 2023 10:24 AM

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Answer 1

Top-ranking reply

Lawrence Finch

Level 10

212,420 points

Aug 12, 2023 11:30 AM in response to Kargian

Did you contact Apple support?

Apple’s formal support can be reached several ways:

Click on “Support” at the top of this page
Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your phone
Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
Find an Apple store or Apple partner service provider→Find Locations
DM @AppleSupport on X (formerly Twitter)

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Answer 2

Aug 12, 2023 2:09 PM in response to Kargian

From the link I provided, it is supported in Greece:

00800 4414 5417

021 0300 9960

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Answer 3

Kargian Author

Level 1

24 points

Aug 12, 2023 2:03 PM in response to Lawrence Finch

I have not, don’t even know if it’s supported in Greece.

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