how to factory reset my apple tv
my remote does not move down only up left and right so i want to make my iPhone the remote.
You know you can use your iPhone as a remote: Set up the Apple TV Remote on your iPhone or iPad - Apple Support
7 replies
Have you tried all the troubleshooting steps here? If your Siri Remote or Apple TV Remote isn't working
Sometimes a Restart and software update might be all it needs: Restart Apple TV
Otherwise: Reset Apple TV - Apple Support
What is your model Apple TV?
Identify your Apple TV model - Apple Support
Find your Apple TV model number - Apple Support
What is your model remote?
If a new battery doesn’t bring back full functionality, then the remote itself may be broken. The suggested option then is to buy a replacement Apple Remote (aluminum) A1294 and link that to the box.
I did trouble shoot. My Series 3 Apple TV’s remote (not a Siri Remote ) won’t move down. Only up, left and right. So I took it into Apple and they said I have to have a working remote which I’m trying to find now. I thought I could factory reset the Apple TV but they said I cant. Thank you for responding.
Thank you. Now I’m hunting for one.
how to factory reset my apple tv