How to restore the screen of an Apple Watch 7 that went black?

My Apple Watch series 7 Nike edition battery died the other day. I put it on the charger when I took it off the charger it was power on and I could hear it working and doing stuff but the screen is black. Any suggestions?


[Re-Titled by Moderator]

Apple Watch Series 7

Posted on Aug 12, 2023 7:58 PM

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Question marked as Top-ranking reply

Posted on Aug 13, 2023 12:35 AM

That is unusual but if the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support 


i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


If you've completed that troubleshooting and the issue is still not resolved, it may need repair (ie replacing). Contact Support. 


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > https://support.apple.com/en-us/HT201232 


 


1 reply
Question marked as Top-ranking reply

Aug 13, 2023 12:35 AM in response to Needshelp1127-96

That is unusual but if the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support 


i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


If you've completed that troubleshooting and the issue is still not resolved, it may need repair (ie replacing). Contact Support. 


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > https://support.apple.com/en-us/HT201232 


 


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How to restore the screen of an Apple Watch 7 that went black?

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