Download of Outlander Season 7 episode 8 won’t work Need support

is there someone to talk to?

URU7100

Posted on Aug 12, 2023 9:06 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2023 4:16 PM

Hey Brigidine,


It looks like you checked out the article about what to do if you're having an issue redownloading a content from Apple. What exactly happens when you try to attempt the download? Do you get an error? If yes, what error do you get? The more information you can provide us, the better we can assist you.


If you haven't yet, try connecting your device with another network to see if it makes any difference. This can help us narrow down the issue between the content and your network.


You can follow the steps from this article to report a problem with a content you bought from Apple: Request a refund for apps or content that you bought from Apple


For any further assistance, use this link to get in touch with Apple Support team next: Apple Support


Cheers!



8 replies
Question marked as Top-ranking reply

Aug 13, 2023 4:16 PM in response to Brigidine

Hey Brigidine,


It looks like you checked out the article about what to do if you're having an issue redownloading a content from Apple. What exactly happens when you try to attempt the download? Do you get an error? If yes, what error do you get? The more information you can provide us, the better we can assist you.


If you haven't yet, try connecting your device with another network to see if it makes any difference. This can help us narrow down the issue between the content and your network.


You can follow the steps from this article to report a problem with a content you bought from Apple: Request a refund for apps or content that you bought from Apple


For any further assistance, use this link to get in touch with Apple Support team next: Apple Support


Cheers!



Aug 14, 2023 10:46 AM in response to Michaelinladysmith

Please mention the country or region.

In the US, Outlander S7 is available from Starz and several other subscription content providers, including ep. 8, but not the iTunes Store (‘buy’ version) at this time.

In Canada and Australia, this season is available from the iTunes Store, including ep. 8.

In UK, this season is available from Lionsgate+, including ep. 8.

In Germany, this season is available from the iTunes Store, up to ep. 7 so far.

In France, S1–5 is available at this time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Download of Outlander Season 7 episode 8 won’t work Need support

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.