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User profile for user: Blrrr
Blrrr Author
User level: Level 1
4 points

iPhone 7 microphone doesn’t work and graded out how do I fix it

when I try to make a call it rings on speaker with the speaker button graded out and once the other person answers I can’t hear them and they can’t hear me. Also when I text and try to use my microphone it doesn’t work. I can’t FaceTime. My music still plays thru my speaker but when I make a call I can’t hear anything and neither can the person on the other line. Helppp. I think I hit the wrong button somewhere I just don’t know how to fix it.

iPhone 7, iOS 15

Posted on Aug 13, 2023 2:33 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,828 points

Posted on Aug 13, 2023 2:36 AM

The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer. 


You need to mention which part from the above article was not clear to you.



If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support



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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,828 points

Aug 13, 2023 2:36 AM in response to Blrrr

The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer. 


You need to mention which part from the above article was not clear to you.



If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support



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iPhone 7 microphone doesn’t work and graded out how do I fix it

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