You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple Arcade unwraps new games for the holiday season. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get a Refund

I already deleted an app but the payment is still going on, it took the money in my gcash, the app was downloaded by my niece accidentally

iPhone XS Max

Posted on Aug 13, 2023 3:04 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2023 9:16 PM

Re: How do I get a Refund: I already deleted an app but the payment is still going on,

it took the money in my gcash, the app was downloaded by my niece accidentally


As payment is still going on you may need to cancel an ongoing subscription:

If you want to cancel a subscription from Apple - Apple Support


How to: Request a refund for apps or content that you bought from Apple - Apple Support


If you wish: You can make sure your approval is necessary for any downloads:

Require a password for App Store and iTunes purchases - Apple Support

or

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 14, 2023 9:16 PM in response to Shaishaiii

Re: How do I get a Refund: I already deleted an app but the payment is still going on,

it took the money in my gcash, the app was downloaded by my niece accidentally


As payment is still going on you may need to cancel an ongoing subscription:

If you want to cancel a subscription from Apple - Apple Support


How to: Request a refund for apps or content that you bought from Apple - Apple Support


If you wish: You can make sure your approval is necessary for any downloads:

Require a password for App Store and iTunes purchases - Apple Support

or

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support

How do I get a Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.