How do I get a Refund

I already deleted an app but the payment is still going on, it took the money in my gcash, the app was downloaded by my niece accidentally

iPhone XS Max

Posted on Aug 13, 2023 3:04 AM

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Question marked as Best reply

Posted on Aug 14, 2023 9:16 PM

Re: How do I get a Refund: I already deleted an app but the payment is still going on,

it took the money in my gcash, the app was downloaded by my niece accidentally


As payment is still going on you may need to cancel an ongoing subscription:

If you want to cancel a subscription from Apple - Apple Support


How to: Request a refund for apps or content that you bought from Apple - Apple Support


If you wish: You can make sure your approval is necessary for any downloads:

Require a password for App Store and iTunes purchases - Apple Support

or

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support

1 reply
Question marked as Best reply

Aug 14, 2023 9:16 PM in response to Shaishaiii

Re: How do I get a Refund: I already deleted an app but the payment is still going on,

it took the money in my gcash, the app was downloaded by my niece accidentally


As payment is still going on you may need to cancel an ongoing subscription:

If you want to cancel a subscription from Apple - Apple Support


How to: Request a refund for apps or content that you bought from Apple - Apple Support


If you wish: You can make sure your approval is necessary for any downloads:

Require a password for App Store and iTunes purchases - Apple Support

or

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support

How do I get a Refund

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