How do you unlock a security lockout on a iPad?

I bought a used iPad and got a security lockout. On the I forgot website it asks for a phone number I don’t know. The previous owner doesn’t remember it either.


iPad Air, iPadOS 16

Posted on Aug 13, 2023 6:24 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2023 11:59 PM

if it's the passcode then one needs to connect it to a mac or windows computer and read

If you forgot your iPad passcode - Apple Support


if it's the activation lock then the previous owner needs to take the following steps

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


activation lock is not a thing on the ipad it's a theft protection on apples servers


it needs to be removed How to remove Activation Lock - Apple Support


if you don't know your appleID password If you have forgotten your Apple ID password – Apple Support (UK)


then you will need the assistance of apple Activation Lock - Support (apple.com)


and or Apple Support


And or  Contact - Official Apple Support


and or Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Aug 13, 2023 11:59 PM in response to ZiggyTrekkie

if it's the passcode then one needs to connect it to a mac or windows computer and read

If you forgot your iPad passcode - Apple Support


if it's the activation lock then the previous owner needs to take the following steps

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


activation lock is not a thing on the ipad it's a theft protection on apples servers


it needs to be removed How to remove Activation Lock - Apple Support


if you don't know your appleID password If you have forgotten your Apple ID password – Apple Support (UK)


then you will need the assistance of apple Activation Lock - Support (apple.com)


and or Apple Support


And or  Contact - Official Apple Support


and or Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do you unlock a security lockout on a iPad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.