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LuckyBreeze Author

Level 1

4 points

Personalize spatial audio button missing?

Hey, why is it that when I click on the personalized spatial audio it does not show the personalize spatial audio button that I need to press for it to do so?

Posted on Aug 13, 2023 6:48 AM

Best reply

lobsterghost1

Level 10

141,004 points

Posted on Aug 13, 2023 7:02 AM

You don't tell us what devices you own, so please verify your devices qualify per the following from the related article link at the top of this page:

What you need

To set up Personalized Spatial Audio, you need an iPhone with iOS 16 and the TrueDepth camera.

After you sign in with your Apple ID, you can use Personalized Spatial Audio on these devices:

AirPods Pro (1st or 2nd generation), AirPods Max, AirPods (3rd generation), Beats Fit Pro, or Beats Studio Pro
Audiovisual content from a supported app
An iPhone or iPod touch with iOS 16 or later; an iPad with iPadOS 16.1 or later; an Apple Watch with watchOS 9 or later; an Apple TV with tvOS 16 or later; or a Mac computer with Apple silicon and macOS Ventura

Note: If for example you own iPhone SE or iPhone 8, even if updated to iOS 16, you can't use Personalized Spatial Audio, because an iPhone SE or iPhone 8 don't have a TrueDepth camera.

View in context

Personalize spatial audio button missing?

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