MacBook dead, will not turn on

Jillpittman Said:

"MacBook dead, will not turn on: I have tried a different charger, but MacBook is completely dead"

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See if anything her helps...

Troubleshooting Mac Charge:

Refer to the following....

A. Reset the SMC and your NVRAM:

(Applies to Intel-Based Macs Only): Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Power) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.

B. Try a New Charger:

• Power & Cables - Mac Accessories - Apple - Select "Mac Compatibility" on the left
• Find the Right Power Adapter and Cable for your Mac Notebook - Apple Support

C. A Few Links to Refer to for Power:

• About Mac Notebook Batteries - Apple Support

• How to Turn your Mac On or Off - Apple Support

• If your Mac Battery won't Charge - Apple Support

• Charge the MacBook Pro Battery - Apple Support

Jillpittman wrote:

I have tried a different charger, but MacBook is completely dead.

see step 7

If your Mac doesn't turn on - Apple Support

Check your coverage

My Support - Official Apple Support

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple for support and service - Apple Support

see vintage and obsolete:

Obtaining service for your Apple product after an expired warranty - Apple Support

Obtaining service for your Apple product after an expired ...

I had the same issue. I eventually took it to an apple certified center and they told me a hardware component burn, that it never happens and all... And yet it append. In my case, they fixed it for free.

Hope your issue goes better

mattieu14 Said:

“I had the same issue. I eventually took it to an apple certified center and they told me a hardware component burn, that it never happens and all... And yet it append. In my case, they fixed it for free. Hope your issue goes better”

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And what is the component?

I’m very sorry, he never told me specifically what it was, maybe assuming I wouldn’t get it…

If you ever find out, I’m in for knowing what it was.

in the end they replaced the whole motherboard, and didn’t gave me back the dead one, which I find a little hard to swallow as all my data was inside. If they ever repair it, all my data could be accessed…

matthieu14 wrote:

I’m very sorry, he never told me specifically what it was, maybe assuming I wouldn’t get it…

If you ever find out, I’m in for knowing what it was.

in the end they replaced the whole motherboard, and didn’t gave me back the dead one, which I find a little hard to swallow as all my data was inside. If they ever repair it, all my data could be accessed…

Logic boards are not repaired they are replaced.

If you value your user data

3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite. 

More than one device, more than one backup methodology.

mattieu14 Said:

“I’m very sorry, he never told me specifically what it was, maybe assuming I wouldn’t get it…If you ever find out, I’m in for knowing what it was.[…]”

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The Culprit:

I guess you can ask him what the culprit is. Up to you. But, reading “a hardware component burn”, the first thing that comes to mind is that I’d say it was not more than a corroded battery.

I had a save of my data. My point is, I have no idea nor proof that the old drive won’t ever be accessed as apple didn’t mention clearly what would happen to the « dead board »…

That I’m sure it wasn’t as the Mac wouldn’t start even with the battery disconnected…

mattieu14 Said:

"That I’m sure it wasn’t as the Mac wouldn’t start even with the battery disconnected…"

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I'm sure of that too. It's the first thing that comes to mind.