mac is charged but won't turn on

If your Mac is fully charged but won't turn on, there could be several possible reasons for this issue. Here's a step-by-step troubleshooting guide to help you identify and potentially fix the problem:

1. Check the Power Adapter and Cable:

• Make sure your power adapter is functioning properly and is securely connected to both your Mac and a power outlet.
• Inspect the power cable for any visible damage, such as frayed wires or bent connectors.

2. Reset the SMC (System Management Controller):

• On MacBook models with a non-removable battery:

1. Shut down your MacBook.

2. Press and hold the Shift + Control + Option keys on the left side of the built-in keyboard, along with the power button, for 10 seconds.

3. Release all the keys and the power button.

4. Press the power button again to turn on your MacBook.

3. Check for Signs of Life:

• If the Mac makes any sounds (such as startup chimes or fan noise) or if you see any lights, this can provide clues about what might be going wrong.

4. Try a Different Outlet:

• Plug your Mac into a different power outlet to ensure that the issue is not with the outlet itself.

5. Perform a Forced Restart:

• Sometimes the Mac might be stuck in a state preventing it from booting up. Try a forced restart by holding down the power button for about 10 seconds until the Mac turns off, and then press the power button again to turn it on.

6. Boot into Safe Mode:

• If your Mac boots into Safe Mode (by holding down the Shift key during startup), it might indicate a software issue. This could help you troubleshoot and potentially identify the problematic software causing the startup problem.

7. Disconnect External Devices:

• Sometimes external devices can cause conflicts during startup. Disconnect all peripherals, including external drives, printers, and other accessories, and then try turning on your Mac.

8. Check for Display Issues:

• If your Mac seems to be running but the screen remains blank, try connecting an external monitor to see if you get any display output.

9. Check for Hardware Issues:

• If none of the above step's work, there might be underlying hardware issues. It could be a faulty power button, a malfunctioning battery, or other hardware components. In this case, it's best to contact Apple Support or visit an authorized service provider for further assistance.

Remember, if your Mac is still under warranty or you have an extended AppleCare plan, it's recommended to reach out to Apple's support for guidance before attempting any significant troubleshooting steps on your own.

Hello EllenDW,

If your Mac isn't powering on, please be sure to review all of the information outlined in the link you came from, which may help correct some power issues: If your Mac doesn't turn on

1. Check power connections

Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet.

If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.

2. Press and hold the power button

Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)

Then press and release the power button normally.

3. Unplug accessories

You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.

4. If you see something on your screen

If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:

If your Mac turns on but doesn't start up all the way

5. If you see nothing on your screen

If your Mac seems to be turned on but the screen remains blank, the issue could be software related:

If your Mac starts up to a blank screen

6. Reset the SMC (Intel-based Mac only)

If you're using an older, Intel-based Mac, resetting the SMC might help:

Reset the SMC

7. Contact us

If your Mac still doesn't turn on, contact Apple Support.

If additional assistance is needed, please contact Apple Support for more help with this issue. You may be able to reach them here: Get Support

Thanks!