Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HEIC photos won’t download from messages

Photos in HEIC format will no longer download from messages app. Camera formats is set to High Efficiency.

iPhone XR iOS ver 16.5.1(c)

iPhone XR

Posted on Aug 13, 2023 9:26 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2023 7:21 AM

This (tapping 3xs) is not working for me. It only lets me reply to original comment, or react (thumbs up, !, ha ha). I can’t open these picture attachments in this message/conversation. Camera is also set to high efficiency.


Does anyone have other options to view these pictures?

8 replies

HEIC photos won’t download from messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.