Mail app will not let me sign in

I deleted my mail app on my phone as it kept bugging out and not sending my emails so I had the intention of reinstalling it. I’ve done so but now it says there is already an identical app and won’t let me sign in.

iPhone 4s, iOS 9

Posted on Aug 13, 2023 11:21 AM

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Question marked as Top-ranking reply

Posted on Aug 14, 2023 1:53 AM

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



You may have enabled two step verification on Google --> Sign in with App Passwords - Google Account Help

You may have enabled Authenticator for Yahoo --> Generate and manage third-party app passwords | Yahoo Help

You may have enbled 2-step verification for Outlook --> Manage app passwords for two-step verification

You may have activate 2-step verification for Aol --> Create and manage third-party app passwords - AOL Help



2 replies
Question marked as Top-ranking reply

Aug 14, 2023 1:53 AM in response to natannweb

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



You may have enabled two step verification on Google --> Sign in with App Passwords - Google Account Help

You may have enabled Authenticator for Yahoo --> Generate and manage third-party app passwords | Yahoo Help

You may have enbled 2-step verification for Outlook --> Manage app passwords for two-step verification

You may have activate 2-step verification for Aol --> Create and manage third-party app passwords - AOL Help



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Mail app will not let me sign in

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