What should I do if my Apple ID is disabled on the App Store?

basit93 wrote:

I have a problem with my Apple ID. If I download an app, I get a notification that your Apple ID is disabled. I have logged out of Apple ID and logged in again but it says Your Apple is locked

Here is what to do: If your Apple ID is locked or disabled - Apple Support

If you see an Apple ID (account) disabled message, select your situation from one of the cases below. What you need to do depends upon what message you are seeing. (Including exact error messages when you start a topic helps us help you.)

● If you see a message that says "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked" you need to do as directed in the document If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support which is you must contact Apple Support. Use this special link: https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362. This is not something you can resolve on your own.

● If a message says your Apple ID is locked or disabled "for security reasons", the support article If your Apple ID is locked or disabled - Apple Support directs you to reset your password as outlined in this article ➞ If you forgot your Apple ID password - Apple Support

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period, as outlined in this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support More detail in —> Activation Lockout Issues - Apple Community

If you cannot resolve it yourself, this article provides country-specific Apple Support contact information for customers seeking help ➞ Contact Apple for support and service - Apple Support

● Apple may disable accounts for other reasons in accordance with the terms and conditions of various services ( Legal - Internet Services - Apple ). Use the contact methods I just provided in the previous section to ask Apple about that.

● If you only see this in an email, a text message, or somebody called you to report this, it is phishing. Do not respond. Forward emails to: reportphishing@apple.com

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.

2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

3.

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

• If you want to change your card, you need to add first the new card, then remove the old card.
• or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to lower left and click on Support or:

Contact Apple for support and service

~Katana-San~

I have a problem with my Apple ID. If I download an app, I get a notification that your Apple ID is disabled. I have logged out of Apple ID and logged in again but it says Your Apple is locked