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Call restricted

Every time I call a friend their phone automatically has an operator that comes on and says that they cannot receive calls at this time and then another operator comes on and says they have call restrictions message 19. Does anyone know why

iPhone 13

Posted on Aug 14, 2023 8:10 AM

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Question marked as Top-ranking reply

Posted on Aug 14, 2023 8:24 AM

The message is typically related to the cellular provider and most common with Verizon and Xfinity Mobile. They would be able to determine the exact reason for the message. It could be out of service area or that the phone is part of a parental control plan with the service provider. There is nothing wrong with your iPhone.

3 replies
Question marked as Top-ranking reply

Aug 14, 2023 8:24 AM in response to tanna227

The message is typically related to the cellular provider and most common with Verizon and Xfinity Mobile. They would be able to determine the exact reason for the message. It could be out of service area or that the phone is part of a parental control plan with the service provider. There is nothing wrong with your iPhone.

Call restricted

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