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Level 1

4 points

I dont have the passcode to open my phone

My son put in a new passcode and im unable to open it, My setting only allow a passcode when turning the phone back on

iPhone 13, iOS 16

Posted on Aug 14, 2023 8:41 AM

Top-ranking reply

Community+ 2024

Level 10

169,760 points

Posted on Aug 14, 2023 8:44 AM

Ask your son for the new passcode.

If this is not possible, then you will have to erase / reset the phone and start over again with a new set up.

Then, use a recent backup to restore the data back to the phone

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