Sharing name and photo not available...sharing photo is not available because iCloud and iMessage accounts are different or are not signed in. Helps!

When I try to Share Name and Photo I get this message:


In addition when trying to sync both my Mac and iPhone in Messages I get issues which causes messages to be sent only to the iPhone, but does not show up on the Mac in Messages, which I believe are related.


I've confirmed that both my Apple ID <my email> in Messages is identical on both the Mac and iPhone.


  1. I tried Open Settings ➔ Tap on Apple ID (Your Name at Top) ➔ Look at the bottom of your Apple ID. <my email>
  2. Open Settings ➔ iMessages ➔ Apple ID :<my email>


'Enable Messages in iCloud' was checked

'Sign in' (toggled)

'Sync Now' (toggled)



iPhone XR

Posted on Aug 14, 2023 9:11 AM

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Sharing name and photo not available...sharing photo is not available because iCloud and iMessage accounts are different or are not signed in. Helps!

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