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volume buttons randomly stop working

my volume buttons will randomly stop working sometimes. i will restart my phone (iphone 11) and let it sit for a bit then they will start working again. this time, i’ve done what i usually do and they won’t work. i updated my phone, i turned on the “change with buttons” switch in sounds and haptics, i’ve reset my network settings, and i’ve even cleaned out the buttons themselves. the drop-down volume shortcut is stuck at the highest volume, yet when i play a video, no sound comes out.


when i restarted my phone, i had the ability to change volume for about a minute then it froze up again.

iPhone 11, iOS 16

Posted on Aug 14, 2023 3:27 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2023 4:54 AM

Hello,

Hmm, I don't have an answer. You may have to have the phone checked: Find Locations

However, start here:

About the buttons and switches on your iPhone, iPad, or iPod touch

and here:

Adjust the volume on iPhone

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Good luck.

1 reply

volume buttons randomly stop working

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