Why did I lose most of my contacts?

at 6:30 pm I had all my contacts and now I have lost over half my contacts randomly. But when I try to go to the message or call the person’s contact is still there just not showing up in my contacts when I search.

iPhone 14 Pro Max, iOS 16

Posted on Aug 14, 2023 5:26 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2023 5:36 PM

Babybird16 Said:

"Why did I lose most of my contacts?: at 6:30 pm I had all my contacts and now I have lost over half my contacts randomly. But when I try to go to the message or call the person’s contact is still there just not showing up in my contacts when I search."

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Troubleshooting Lost Contacts:


Some things to try...

A. Enable Contacts in iCloud Settings:

See If “Contacts” is somehow disabled.

  • If it is disabled, then enable it.
  • If it is enabled, then disable it and then re-enable it.


B. Retrieve Contacts from Other Devices:

Have a Mac?: Enable Contacts in iCloud on both your iPhone and Mac, and then search through using either device. Using a computer may be more user-friendly when searching through Contacts.


C. Also, Try the Following:

2 replies
Question marked as Top-ranking reply

Aug 14, 2023 5:36 PM in response to Babybird16

Babybird16 Said:

"Why did I lose most of my contacts?: at 6:30 pm I had all my contacts and now I have lost over half my contacts randomly. But when I try to go to the message or call the person’s contact is still there just not showing up in my contacts when I search."

-------


Troubleshooting Lost Contacts:


Some things to try...

A. Enable Contacts in iCloud Settings:

See If “Contacts” is somehow disabled.

  • If it is disabled, then enable it.
  • If it is enabled, then disable it and then re-enable it.


B. Retrieve Contacts from Other Devices:

Have a Mac?: Enable Contacts in iCloud on both your iPhone and Mac, and then search through using either device. Using a computer may be more user-friendly when searching through Contacts.


C. Also, Try the Following:

Aug 14, 2023 5:37 PM in response to Babybird16

Babybird16 Said:

"Why did I lose most of my contacts?: at 6:30 pm I had all my contacts and now I have lost over half my contacts randomly. But when I try to go to the message or call the person’s contact is still there just not showing up in my contacts when I search."

-------


Troubleshooting Lost Contacts:


Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on when the issue began, and how you have troubleshot it, thus far.. Include the URL of this thread.
  4. Proceed from there as necessary

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Why did I lose most of my contacts?

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