Brand New MacBook Creaking

Question

Brand New MacBook Creaking

So about a week ago I purchased a brand new MacBook Pro M1 and recently I have noticed when I move it while its open in makes creaking noises within the keyboard area or hinge or trackpad. It's not like it keeps doing it over and over in the same spot but instead across the whole device making it random and un coordinated like throwing a dart blind folded. It isn't affecting the performance of the computer though the noises that it makes are pretty annoying for someone like me whose ears are always on and alert all the time. I would think that maybe this is either a manufacturing defect or something is loose across the whole build but I came here to here others perspectives and if anyone else shares my problem.

MacBook Pro 14″, macOS 13.5

Posted on Aug 14, 2023 8:03 PM

Reply

Answer 1

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,682 points

Aug 15, 2023 5:46 AM in response to ChristianRyann

ChristianRyann wrote:

So about a week ago I purchased a brand new MacBook Pro M1 and recently I have noticed when I move it while its open in makes creaking noises within the keyboard area or hinge or trackpad.

For hardware issues like yours, take it in...nothing can be done here on line.

On a brand new Mac you have a limited 14-days for return for any reason, or exchange for one that suits you better.

After that 14 days in would fall under a warranty repair if there is an issue

In or out of warranty you can get a free over the counter assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple for support and service - Apple Support

Call Customer Support (800) MY–APPLE (800–692–7753)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support