Junk mail notifications only

i have a new IPhone 14 pro….and I can only get notifications for junk mail, not my regular mail. I’ve been into settings and changed everything, but still only junk gives notifications.

iPhone 14 Pro

Posted on Aug 14, 2023 11:12 PM

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Question marked as Top-ranking reply

Posted on Aug 15, 2023 12:40 AM

It was my iCloud email. I found the answer in another thread. Somehow when I upgraded my phone and carriers, the alert box in customize email alerts settings had been turned off. Thank you for your time.

3 replies

Aug 15, 2023 12:08 AM in response to shadowfrom88

Check the following...

  1. Some email providers sort emails automatically into different categories, like Primary, Social, Promotions, and Junk. Make sure your regular mail is not being mistakenly categorized as something other than Primary. Look for a way to customize or adjust the sorting rules.
  2. Check if you have accidentally marked your regular contacts or senders as spam or junk. This might cause your email app to filter those emails away from your regular inbox.
  3. It's also worth checking your spam or junk folder to see if your regular emails are being mistakenly marked as junk.


Aug 15, 2023 12:06 AM in response to shadowfrom88

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


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Junk mail notifications only

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