Cant spend my account balance
I bought 15$ itunes gift card, but when i want to spend that, i’ve recieved an error message (purchase could not be completed)
why is that?
iPhone 14 Pro, iOS 16
I bought 15$ itunes gift card, but when i want to spend that, i’ve recieved an error message (purchase could not be completed)
why is that?
iPhone 14 Pro, iOS 16
See -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.
(1) See -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
(2) See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
See also -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
and ⤵️
If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
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See also: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support
See -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.
(1) See -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
(2) See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
See also -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
and ⤵️
If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
-----
See also: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support
Re: "Cant spend my account balance : I bought 15$ itunes gift card, but when i want to spend that,
i’ve recieved an error message (purchase could not be completed) why is that?"
Gift Cards need to be redeemed (in the country or region where they were purchased) in order to use the funds:
How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
See the article below for what payment methods Apple can accept in your country or region:
Payment methods that you can use with your Apple ID - Apple Support
If you are using funds from a Gift Card, some purchases require a credit card on file, even if your Gift Card balance is used for the payment.
See: What you can buy with your Apple Gift Card or Apple Account balance - Apple Support
Cant spend my account balance