Apple ID services and System Services as a whole USE TOO MUCH DATA

Dear Esteemed Apple Services Team,

I hope this message finds you well. I would like to bring to your attention a recurring issue that I believe deserves thoughtful consideration. I kindly request that you refrain from providing standard responses such as enabling low data usage, disabling roaming data, or suggesting communication with service providers, as these solutions seem to place the onus on customers rather than addressing what might be an inherent software concern.

It appears to me that the matter I'm about to discuss has been raised on multiple occasions, highlighting the substantial data consumption by "System Services," particularly the "Apple ID Services" and even FaceTime. It is my hope that this feedback will be routed to your esteemed software development department with an earnest plea for resolution.

The core issue at hand pertains to the excessive data utilization attributed to System Services, a challenge compounded by the inability for users to selectively disable these services. While individual app data consumption can be managed to some extent, the absence of an option to control System Services data usage poses significant challenges, especially in two specific scenarios:

1. Users with limited cellular data: The predicament is particularly pronounced for those with restricted data plans, as the unchecked data consumption by System Services can be a significant drain.

2. Frequent travelers: A situation I find myself in, where reliance on the internet across various countries with limited data availability becomes a considerable inconvenience due to the data-intensive nature of System Services.

I wish to underscore that the solutions previously offered in community posts or through customer service interactions have an unfortunate tone of absolving responsibility, appearing to suggest that the onus rests solely on the user. While I understand the limitations of the person responding, it does lead to a certain level of disappointment.

In closing, I leave you with this thought: "The moment a company starts putting profit over customer satisfaction is the moment the company starts losing integrity." I believe this resonates deeply, and I trust that Apple, a renowned industry leader, will continue to uphold its commitment to both innovation and customer-centricity.

Wishing you a wonderful day ahead and hoping for a more customer-focused approach in addressing this concern.

With sincere regards,

AE

wrong mobile phone version: 11 Pro Max (but that’s an issue that is not connected to the device type)