Legacy Contact for not displayed

My daughter on her iPhone has a second section below for « Legacy Contact For ». Shown in that section is the name of the contact for which she has been named Legacy Contact for. iOS 16.6.


The second section for « Legacy Contact For » is not displayed on my iPhone on iOS 16.6. Both my son and wife have designated me as their Legacy Contact. 


As a result I have no way to access their legacy key in the event of death.

iPhone 13 Pro Max, iOS 16

Posted on Aug 15, 2023 6:48 AM

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3 replies

Aug 15, 2023 7:31 AM in response to YvesFo

Have you accepted it?


If your Legacy Contact is using a device with iOS 15.2, iPadOS 15.2, or macOS Monterey 12.1 or later, you can notify them via Messages when you add them, and if they accept, they'll automatically store a copy of the access key in their Apple ID settings. You'll receive a notification if they decline your Legacy Contact request, and you can choose someone else.


If your Legacy Contact is using an Apple device with older software, you can ask them to update to iOS 15.2, iPadOS 15.2 or macOS Monterey 12.1. Then you can use the Send a Message option to allow them to receive and store the access key on their device. Or you can print out and give them a copy of the access key. 


Aug 15, 2023 7:21 AM in response to YvesFo

To improve understanding of the phenomenon, it would be highly beneficial if you could share a screenshot. Visual representations carry greater impact than written descriptions.


Please remember that this is a public forum, so when attaching a screenshot, please avoid including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, or any identifiable location information if you are sharing a map.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.




Aug 17, 2023 8:33 AM in response to SravanKrA

As suggest, I have added comparative screen prints that show the "LEGACY CONTACT FOR" section not shown on MY iPhone even though I have been named a Legacy Contact on another Apple ID (see screen print below)




Screen print of another User ID showing I have been named Legacy Contact for. Please note that this iPhone also does not display the LEGACY CONTACT FOR section.


[Edited by Moderator]

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Legacy Contact for not displayed

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