$9.99 was taken out of my account nine times in one day. Took all my money. What to do now? It won’t let me put my card in for the $1 to see about my account. Is this an Apple thing? Honestly I use Samsung for my phone. And after this I will always use android.
iPad, iPadOS 13
First, you are not addressing Apple here. This is an end user community. We have not access to Apple records, cannot give "official" answers, and it's no skin off our noses if you prefer Android. We don't get paid to do this.
I recommend starting here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If Apple’s purchase history shows the purchase, continue with the instructions in that article.
First, you are not addressing Apple here. This is an end user community. We have not access to Apple records, cannot give "official" answers, and it's no skin off our noses if you prefer Android. We don't get paid to do this.
I recommend starting here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If Apple’s purchase history shows the purchase, continue with the instructions in that article.
I had apple pull $90 out of my account. I don’t know why and they won’t let me find out till I pay $1 refundable fee but they made my card unavailable probably because they took all the money out. So now what?
