having problems with logging in to my appletv app on my TV

for the last week i am not able to logged in to my AppleTV+ on my TV

Posted on Aug 15, 2023 12:42 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 11:23 AM

Hello E1512,


We understand that you're having an issue when you try to log in on the Apple TV app. We'd like to provide you with a few steps that may be able to correct this behavior:


"Reset the Apple TV app

If you’re having problems and the Apple TV app still doesn’t respond after restarting, try resetting the Apple TV app. When you reset the Apple TV app, all data is erased, including your accounts and configuration.


  1. In the Apple TV app TV app, navigate to Settings. 
  2. Go to Reset, then select Reset. 
  3. Resetting the Apple TV app restores it to original settings and removes your personal information, TV shows, and movies from the smart TV."


We hope this helps.

Tale care!


1 reply
Question marked as Top-ranking reply

Aug 16, 2023 11:23 AM in response to E1512

Hello E1512,


We understand that you're having an issue when you try to log in on the Apple TV app. We'd like to provide you with a few steps that may be able to correct this behavior:


"Reset the Apple TV app

If you’re having problems and the Apple TV app still doesn’t respond after restarting, try resetting the Apple TV app. When you reset the Apple TV app, all data is erased, including your accounts and configuration.


  1. In the Apple TV app TV app, navigate to Settings. 
  2. Go to Reset, then select Reset. 
  3. Resetting the Apple TV app restores it to original settings and removes your personal information, TV shows, and movies from the smart TV."


We hope this helps.

Tale care!


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having problems with logging in to my appletv app on my TV

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