How do I get closed captioning to work on my Apple TV? I have gone to settings, accessibility, and turned on CC. I still can't get CC to come on. What should I do?

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How do I get closed captioning to work on my Apple TV? I have gone to settings, accessibility, and turned on CC. I still can't get CC to come on. What should I do?

I am using a LG tv, running 16.6 software with Apple TV 4K. I am trying to get closed captioning to work full time since I am hard of hearing. I have gone to Settings, Accessibility, and turned on CC. I still do not have CC when watching a program. I can scroll down on the wheel and it shows CC is off. I can try to click on the off button but that won't turn on CC. What should I do next?

Apple TV 4K, tvOS 16

Posted on Aug 15, 2023 1:15 PM

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Answer 1

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FoxFifth

Level 10

472,647 points

Aug 15, 2023 3:50 PM in response to Terry15

Did you try the up arrow on the remote as I described?

Also see the "Subtitles on Apple TV, smart TV, or streaming device" section of Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support

That shows the

icon I described and how to get to it.

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Answer 2

FoxFifth

Level 10

472,647 points

Aug 15, 2023 1:26 PM in response to Terry15

I use a Roku with my LG TV (works better for me than the Roku app). With it (and I suspect also with the LG app) if I press the up arrow while a program is playing, a dialog (e.g. cartoon ballon) is displayed near the lower right of the screen. May need to press up arrow and OK again to get to it and get it to open.

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Answer 3

Terry15 Author

Level 1

4 points

Aug 15, 2023 2:27 PM in response to FoxFifth

Thank you FoxFith!

I am stuck with my Apple TV streaming device. I have a LG tv and an Apple TV 4K streaming device and mainly stream with Directv. Any suggestions on how to turn on closed captions with this set up?

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How do I get closed captioning to work on my Apple TV? I have gone to settings, accessibility, and turned on CC. I still can't get CC to come on. What should I do?

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