Missing image downloads

Clicking the small download symbol next to images in emails seems to download them, but to an unknown location. They do not appear in Downloads or Photos; I discontinued iCloud. Trying to download a second time brings up a message about duplicating the image, so it's placed somewhere; searching for the image name comes up empty. Drag-and-drop remains the effective means. Any insights?

Mac Studio

Posted on Aug 15, 2023 3:14 PM

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Posted on Aug 15, 2023 4:40 PM

You might have changed the Downloads folder in your Mail app settings. Email attachments are saved in the Downloads folder by default. To specify a different location, choose Mail > Settings, click General, then select a folder.


See View, save, or delete email attachments in Mail on Mac - Apple Support for more information. Good luck!

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Question marked as Top-ranking reply

Aug 15, 2023 4:40 PM in response to hari seldom

You might have changed the Downloads folder in your Mail app settings. Email attachments are saved in the Downloads folder by default. To specify a different location, choose Mail > Settings, click General, then select a folder.


See View, save, or delete email attachments in Mail on Mac - Apple Support for more information. Good luck!

Aug 15, 2023 6:34 PM in response to ekassos

Thanks! Although that wasn't the problem. More of a dumb question. I hadn't noted it's a feature of images in Messages; I found when right-clicked it says "Show Times"; clicking it gets a checkmark that disappears and nothing seems to happen unless you notice arrival times show up on the far right. I guess the download symbol does not mean download the image at all, it means time it was downloaded to Messages? Odd.

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Missing image downloads

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