How can update my payment method?its says that my AppStore and iTunes are disabled….

I can’t update my payment method and it says that my AppStore and iTunes was disabled?

iPhone 12 Pro Max, iOS 16

Posted on Aug 15, 2023 4:26 PM

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Question marked as Top-ranking reply

Posted on Aug 15, 2023 4:30 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



2 replies
Question marked as Top-ranking reply

Aug 15, 2023 4:30 PM in response to menandro18

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



Aug 15, 2023 5:24 PM in response to menandro18

menandro18 Said:

"How can update my payment method?its says that my AppStore and iTunes are disabled….: I can’t update my payment method and it says that my AppStore and iTunes was disabled?"

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Why Accounts Become Disabled:

When your Apple Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

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How can update my payment method?its says that my AppStore and iTunes are disabled….

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