Apple TV Sleeps when it shouldn't

Apple TV 16.6 Sleep set to Never, but it sleeps overnight.

Apple TV 4K (1st generation)

Posted on Aug 15, 2023 4:58 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 12:47 PM

Hello CarterWilliamsonArchitects,


Thank you for reaching out to Apple Support Communities.


If the sleep settings are not working as expected, let's restart and test.


These steps should guide you:


"Restart Apple TV

Do any of the following:

  • Press and hold both the Back  (Siri Remote 2nd generation or later) or  (Siri Remote 1st generation) and TV   buttons on the Siri Remote until the Apple TV status light blinks rapidly.
  • Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.
  • Open Settings  on Apple TV, go to System and select Restart."


Additional details can be found here: Restart Apple TV


If the issue persists, can you provide a few more details? How long does it take before it goes to sleep? Also, do you notice any issues after your devices goes to sleep?


Cheers!

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2 replies
Question marked as Top-ranking reply

Aug 16, 2023 12:47 PM in response to CarterWilliamsonArchitects

Hello CarterWilliamsonArchitects,


Thank you for reaching out to Apple Support Communities.


If the sleep settings are not working as expected, let's restart and test.


These steps should guide you:


"Restart Apple TV

Do any of the following:

  • Press and hold both the Back  (Siri Remote 2nd generation or later) or  (Siri Remote 1st generation) and TV   buttons on the Siri Remote until the Apple TV status light blinks rapidly.
  • Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.
  • Open Settings  on Apple TV, go to System and select Restart."


Additional details can be found here: Restart Apple TV


If the issue persists, can you provide a few more details? How long does it take before it goes to sleep? Also, do you notice any issues after your devices goes to sleep?


Cheers!

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Apple TV Sleeps when it shouldn't

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