My location services aren’t working even though all location services for apps and my phone I use are on

I have been dealing with this problem yesterday where I couldn’t see my weather even though it was fine yesterday and then I couldn’t see my Bitmoji and had errors seeing my location and I’ve tried troubleshooting it and restarting my phone and nothing works and I can’t even see where I am on maps either and my phones update for find my is a whole different location from where I am. If someone can help me with this situation I would love it.

iPhone 12 Pro Max

Posted on Aug 15, 2023 6:40 PM

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Aug 16, 2023 1:48 PM in response to dots1028

Hi dots1028,


It sounds like GPS is not working to assist with giving location information. Good job restarting your iPhone, as that is a great step.

Did you have a chance to verify that Location Services was enabled, and if so, specifically for those apps? Check out the info about this here:

Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch - Apple Support

The footnotes at the bottom of the page is good to know also:

1. Location Services uses GPS and Bluetooth (where they're available), along with crowd-sourced Wi-Fi hotspots and cellular towers to determine the approximate location of your device.
2. Apps won't use your location until they ask for your permission and you allow permission.

So, you'll want to also make sure Wi-Fi is enabled, especially when outside.


If everything looks to be enabled, but you're still having the issue, verify that it's not just a particular location. There could be issues with GPS, cellular towers and other services in an area.


We hope this info helps!

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My location services aren’t working even though all location services for apps and my phone I use are on

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