My phone fell in water and my Face ID doesn’t work what can I do to fix this

after it feel in the water I took it out and dried it off but it says my Face ID is disabled.I tried powering off and on but it has no effect at all

iPhone 7, iOS 15

Posted on Aug 15, 2023 8:27 PM

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Posted on Aug 15, 2023 8:30 PM

You have water damage that can't be fixed, time for a new phone.

Make an appointment at the Genius Bar to have it diagnosed.


Genius Bar Reservation and Apple Support Options - Apple


2 replies

Aug 15, 2023 8:44 PM in response to folajinmi

folajinmi Said:

"My phone fell in water and my Face ID doesn’t work what can I do to fix this: after it feel in the water I took it out and dried it off but it says my Face ID is disabled.I tried powering off and on but it has no effect at all"

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Extracting Water from an iPhone:

Contact your local retailer, asking if they have devices that are made to extracts water from mobile devices. Many retailers do.

My phone fell in water and my Face ID doesn’t work what can I do to fix this

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