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What can I do if not able or don’t have a new payment method?

i don’t have a new payment card to uses at this time. Is there anyway to get around this if it showing a balance. The balance shouldn’t be there it was canceled but for some reason it didn’t and still showing a balance owed. I’m just trying to set a phone up and can’t get by this on the iPhone. I was told I had to pay the balance by Apple that there’s no way around it, it not that I want pay even though it was a miss hap and it shouldn’t be on my account but nevertheless I will as soon a I can but I was injured and can’t work at the time so I just don’t have it , I will pay it but in the meantime I need to get my iPhone up and going till I can afford this payment. Please advise and please help. Thanks

iPhone XS Max

Posted on Aug 16, 2023 3:12 AM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 4:51 AM

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

Free apps has also In-app pruchase.


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


1 reply
Question marked as Top-ranking reply

Aug 16, 2023 4:51 AM in response to Mac6480

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

Free apps has also In-app pruchase.


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


What can I do if not able or don’t have a new payment method?

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