You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Text messages sound

Do not get sound when receiving a text yet all sound settings etc are on.

Posted on Aug 16, 2023 5:47 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2023 5:49 AM

There are a few reasons why you might not be getting notifications on your iPhone. Here are some of the most common causes:


  • Do Not Disturb mode is turned on. Do Not Disturb mode silences all notifications, so make sure it's turned off. You can do this by swiping down from the top of your screen and tapping the crescent moon icon.
  • You're in a Focus mode. Focus modes are like Do Not Disturb mode, but they can be customized to block notifications from specific apps or people. To check if you're in a Focus mode, swipe down from the top of your screen and tap the Focus icon.
  • You've turned off notifications for a specific app. You can turn off notifications for individual apps in the Settings app. To do this, go to Settings > Notifications and scroll down to the app you want to change. Toggle the Allow Notifications switch to the off position.
  • Your iPhone is in Airplane mode. Airplane mode turns off all wireless connections, including cellular data and Wi-Fi. This means that you won't be able to receive notifications if your iPhone is in Airplane mode.
  • Your iPhone is not connected to the internet. If your iPhone is not connected to the internet, you won't be able to receive notifications from apps that need to connect to the internet to send notifications.
  • Your iPhone is not up to date. Sometimes, software updates can fix bugs that can cause notification problems. Make sure your iPhone is up to date by going to Settings > General > Software Update.


If you've checked all of these things and you're still not getting notifications, you can try restarting your iPhone. If that doesn't work, you can contact Apple support for help.



Have you enabled Scheduled Summary?


Settings > Notifications > [Select the App that you are having trouble receiving immediate notifications]


See the pic below for a few examples. Please select immediate delivery.






Go to Settings and tap Notifications. Select an app under Notification Style. Under Alerts, choose the alert style that you want. If you turn on Allow Notifications, choose when you want the notifications delivered — immediately or in the scheduled notification summary.


Use notifications on your iPhone, iPad, and iPod touch




Change notification settings on iPhone

  1. Go to Settings > Notifications.
  2. To schedule a notifications summary, tap Scheduled Summary, then turn on Scheduled Summary. ... 
  3. To choose when you want most notification previews to appear, tap Show Previews, select an option—Always, When Unlocked, or Never—then tap.

More items...


Change notification settings on iPhone - Apple Support (IN)




You can allow access to Notification Center on the Lock Screen. Go to Settings > Face ID & Passcode (on an iPhone with Face ID) or Touch ID & Passcode (on other iPhone models). Enter your passcode. Scroll down and turn on Notification Center (below Allow Access When Locked).


View and respond to notifications on iPhone - Apple Support (IN)



Here are some additional tips for troubleshooting notification problems on your iPhone:

  • Make sure that your iPhone is not in silent mode.
  • Check the notification settings for individual apps to make sure that they are turned on.
  • Make sure that your iPhone is connected to a Wi-Fi network or cellular data network.
  • Restart your iPhone.
  • Update your iPhone to the latest version of iOS.
  • Contact Apple support for help.



2 replies
Question marked as Top-ranking reply

Aug 16, 2023 5:49 AM in response to johncha

There are a few reasons why you might not be getting notifications on your iPhone. Here are some of the most common causes:


  • Do Not Disturb mode is turned on. Do Not Disturb mode silences all notifications, so make sure it's turned off. You can do this by swiping down from the top of your screen and tapping the crescent moon icon.
  • You're in a Focus mode. Focus modes are like Do Not Disturb mode, but they can be customized to block notifications from specific apps or people. To check if you're in a Focus mode, swipe down from the top of your screen and tap the Focus icon.
  • You've turned off notifications for a specific app. You can turn off notifications for individual apps in the Settings app. To do this, go to Settings > Notifications and scroll down to the app you want to change. Toggle the Allow Notifications switch to the off position.
  • Your iPhone is in Airplane mode. Airplane mode turns off all wireless connections, including cellular data and Wi-Fi. This means that you won't be able to receive notifications if your iPhone is in Airplane mode.
  • Your iPhone is not connected to the internet. If your iPhone is not connected to the internet, you won't be able to receive notifications from apps that need to connect to the internet to send notifications.
  • Your iPhone is not up to date. Sometimes, software updates can fix bugs that can cause notification problems. Make sure your iPhone is up to date by going to Settings > General > Software Update.


If you've checked all of these things and you're still not getting notifications, you can try restarting your iPhone. If that doesn't work, you can contact Apple support for help.



Have you enabled Scheduled Summary?


Settings > Notifications > [Select the App that you are having trouble receiving immediate notifications]


See the pic below for a few examples. Please select immediate delivery.






Go to Settings and tap Notifications. Select an app under Notification Style. Under Alerts, choose the alert style that you want. If you turn on Allow Notifications, choose when you want the notifications delivered — immediately or in the scheduled notification summary.


Use notifications on your iPhone, iPad, and iPod touch




Change notification settings on iPhone

  1. Go to Settings > Notifications.
  2. To schedule a notifications summary, tap Scheduled Summary, then turn on Scheduled Summary. ... 
  3. To choose when you want most notification previews to appear, tap Show Previews, select an option—Always, When Unlocked, or Never—then tap.

More items...


Change notification settings on iPhone - Apple Support (IN)




You can allow access to Notification Center on the Lock Screen. Go to Settings > Face ID & Passcode (on an iPhone with Face ID) or Touch ID & Passcode (on other iPhone models). Enter your passcode. Scroll down and turn on Notification Center (below Allow Access When Locked).


View and respond to notifications on iPhone - Apple Support (IN)



Here are some additional tips for troubleshooting notification problems on your iPhone:

  • Make sure that your iPhone is not in silent mode.
  • Check the notification settings for individual apps to make sure that they are turned on.
  • Make sure that your iPhone is connected to a Wi-Fi network or cellular data network.
  • Restart your iPhone.
  • Update your iPhone to the latest version of iOS.
  • Contact Apple support for help.



Aug 16, 2023 5:53 AM in response to johncha

Turn off all focus (DND, Driving, Work, Sleep, Personal, Any other). Open the Control center and see if this helps.

And then turn back the only Focus that you need.




If your family is still receiving texts with the message "notification silenced" when messaging you, it could be due to a few different settings or configurations on your iPhone or iPad. Here are some troubleshooting steps you can follow to resolve the issue:


Check Individual Contact Settings:

  • Open the Messages app on your iPhone.
  • Find a conversation with one of your family members.
  • Tap the contact name at the top of the conversation to open the contact details.
  • Check if "Hide Alerts" or "Emergency Bypass" is enabled for that contact. If so, toggle it off.


Check Mute Conversation:

  • In the Messages app, swipe left on the conversation with your family member.
  • If "Hide Alerts" or "Mute" is enabled, tap on it to unmute the conversation.
  • Hide Alerts watch the GIF below




SMS and iMessage notifications settings are not different. However, if the recipient has enabled Hide Alerts for a specific message thread then there won't be any sound irrespective of DND


For Hide Alerts please see the pic 1 below. Follow Pic 2 for two scenarios; DND+Hide Alert and Only DND


Pic 1 (Hide Alerts)


Pic 2 (Two Scenarios) 1. DND + Hide Alert, 2. Only DND



Text messages sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.