Why is my iPhone's Files app stuck and how can I fix it?

Files app is frozen, unable to open any file or image or anything. All details are displayed but when click on any file or image it is stucj


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iPhone 12 Pro, iOS 16

Posted on Aug 16, 2023 8:56 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2024 2:28 PM

Managed to fix mine.


Was very quick and easy….

Tap settings

Tap General …. Look for Iphone storage….

Offload App, your data will be kept, wont loose any files or folders.

Go back to home page, search for Folders App ( greyed out).

Tap on Folders app, it will start downloading from iTunes….


Have Fun


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Why is my iPhone's Files app stuck and how can I fix it?

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