You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My mail has recently stopped loading the content of messages, but states the message has no content. I have Ventura 13.2.1 on my Macbook Air. Some messages load and some don't. I have not determined the pattern as to why this is happening.
MacBook Air (2018 – 2020)
katcounselor wrote:
My mail has recently stopped loading the content of messages, but states the message has no content. I have Ventura 13.2.1 on my Macbook Air. Some messages load and some don't. I have not determined the pattern as to why this is happening.
Start by turning off the bells & whistle in the new Mail.app and compare your results:
Open mail app select Mail>Settings>Privacy disable:
Protect Mail Activity
Hide IP address
Block all remote content
if no resolve see—
—“Mail Privacy Protection” if no resolve, Mail>Settings>Privacy> uncheck
Use Mail Privacy Protection on Mac - Apple Support
—if you are using Hide My email—try disabling this feature and compare your results...
Set up and use Hide My Email in iCloud+ on all your devices - Apple Support
I will add The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.5
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
katcounselor wrote:
My mail has recently stopped loading the content of messages, but states the message has no content. I have Ventura 13.2.1 on my Macbook Air. Some messages load and some don't. I have not determined the pattern as to why this is happening.
Start by turning off the bells & whistle in the new Mail.app and compare your results:
Open mail app select Mail>Settings>Privacy disable:
Protect Mail Activity
Hide IP address
Block all remote content
if no resolve see—
—“Mail Privacy Protection” if no resolve, Mail>Settings>Privacy> uncheck
Use Mail Privacy Protection on Mac - Apple Support
—if you are using Hide My email—try disabling this feature and compare your results...
Set up and use Hide My Email in iCloud+ on all your devices - Apple Support
I will add The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.5
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
It's hard to believe that Apple isn't capable to solve this random issue.
I've been having this problem in the past on MacBook Pro, now it happens on MacBook Air, but not on other mobile devices. It happens only once every couple of days to random emails. And none of the recommended solutions work, just like for most of other users.
How come Apple doesn't take this seriously. It's been an ongoing problem for years!
I'm sorry, this was happening on my Macbook Air and it's not in Lockdownmode. None of my Apple products have this turned on. The problem comes and goes randomly
Turn Off Lockdown Mode on iPhone/iPad
Thank you! that worked!
Katcounselor, I have the same issue and would like to know: which step of Leroy Douglas's strategy fixed the problem?
I unchecked the Privacy option
I turned off lock down mode in settings/privacy on all my Apple products and this problem disappeared
Content not loading in mail
