New iPad Air gets really hot and battery starts to drain!

New iPad Air gets really hot and battery starts to drain! why?

iPad (10th generation)

Posted on Aug 16, 2023 2:53 PM

Reply
Question marked as Best reply

Posted on Aug 17, 2023 7:08 AM

It is not unusual for an iPad to become warm when being used - more so when using some types of iPad case. High screen brightness and/or CPU intensive Apps will also create more heat.


The key point is that whilst your iPad may become very warm in normal use, the iPad should not become uncomfortably hot to handle. If your iPad is becoming too hot to hold, you should take your iPad along to the Genius Bar at your local Apple Store - where the technicians can examine and test your iPad for faults.

Genius Bar Reservation and Apple Support Options - Apple


Otherwise, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044



2 replies
Question marked as Best reply

Aug 17, 2023 7:08 AM in response to LSinNYC

It is not unusual for an iPad to become warm when being used - more so when using some types of iPad case. High screen brightness and/or CPU intensive Apps will also create more heat.


The key point is that whilst your iPad may become very warm in normal use, the iPad should not become uncomfortably hot to handle. If your iPad is becoming too hot to hold, you should take your iPad along to the Genius Bar at your local Apple Store - where the technicians can examine and test your iPad for faults.

Genius Bar Reservation and Apple Support Options - Apple


Otherwise, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044



New iPad Air gets really hot and battery starts to drain!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.