Unable to contact FaceTime server on new I pad

I bought a new I pad , trying to get into iMessage. FaceTime activation says unable to contact the FaceTime server


iPad Air 2, iPadOS 15

Posted on Aug 16, 2023 5:44 PM

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Question marked as Top-ranking reply

Posted on Aug 17, 2023 9:49 AM

If you are experiencing difficulties with Messaging and/or FaceTime, start here:

If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


If you continue to experience difficulties, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


1 reply
Question marked as Top-ranking reply

Aug 17, 2023 9:49 AM in response to dicks128

If you are experiencing difficulties with Messaging and/or FaceTime, start here:

If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


If you continue to experience difficulties, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


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Unable to contact FaceTime server on new I pad

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