My laptop froze cannot restart.
Currently Safari open and Facebook messenger open. They will not close. Cannot get a restart or sleep.
MacBook Pro 13″
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Currently Safari open and Facebook messenger open. They will not close. Cannot get a restart or sleep.
MacBook Pro 13″
Eaglet-8 Said:
"My laptop froze cannot restart.: Currently Safari open and Facebook messenger open. They will not close. Cannot get a restart or sleep."
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Force Quit All Apps:
Use my User Tip: [command+tab] Use it to Access your Mac when Something is Not Responding - User Tip
In Depth:
Get to Finder (the Smileyface) and then Force Quit each app.
Use Force Quit for Each App:
Eaglet-8 Said:
"My laptop froze cannot restart.: Currently Safari open and Facebook messenger open. They will not close. Cannot get a restart or sleep."
-------
Force Quit All Apps:
Use my User Tip: [command+tab] Use it to Access your Mac when Something is Not Responding - User Tip
In Depth:
Get to Finder (the Smileyface) and then Force Quit each app.
Use Force Quit for Each App:
Hold on the start button and then I was able to do the force quits.
Eaglet-8 Said:
"My laptop froze cannot restart.: Hold on the start button and then I was able to do the force quits.”
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So, shutting down the computer did the trick?
Thanks so much!
You are welcome. Did my user tip help get the job done? I am eager to know.
Yes thanks 😊
You are welcome.
Excellent job troubleshooting!
My laptop froze cannot restart.