Laptop froze cannot restart.

Stuck and can’t get it to respond. No restart or shut down.

MacBook Pro 13″, macOS 12.6

Posted on Aug 16, 2023 6:35 PM

Top-ranking reply

Grant Bennet-Alder

Level 10

140,261 points

Posted on Aug 16, 2023 6:39 PM

A deep press and hold of the power button/touch-id for at least ten seconds should do an uncontrolled emergency power-down.

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2 replies

Top-ranking reply

Grant Bennet-Alder

Level 10

140,261 points

Aug 16, 2023 6:39 PM in response to Eaglet-8

A deep press and hold of the power button/touch-id for at least ten seconds should do an uncontrolled emergency power-down.

Eaglet-8 Author

Level 1

4 points

Aug 16, 2023 6:59 PM in response to Grant Bennet-Alder

That fixed it. Thanks 😊 so much!

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Laptop froze cannot restart.