You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Laptop froze cannot restart.

Stuck and can’t get it to respond. No restart or shut down.

MacBook Pro 13″, macOS 12.6

Posted on Aug 16, 2023 6:35 PM

Top-ranking reply

Level 10

133,201 points

Posted on Aug 16, 2023 6:39 PM

A deep press and hold of the power button/touch-id for at least ten seconds should do an uncontrolled emergency power-down.

View in context

Similar questions