iPhone XS Max is unresponsive after being expose to a little water

I'm 99% sure that's the model. It was exposed to a little water and I didn't realize it, so I didn't know to turn it off. It is now nonresponsive.


I thought these phones were water resistant? Any ideas are appreciated


Thanks


[Re-Titled by Moderator]

iPhone XS Max

Posted on Aug 16, 2023 8:16 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 8:37 PM

Hello wanderingthurmans!


See this for some related info: About splash, water, and dust resistance of iPhone 7 and later - Apple Support


I suggest you get the device inspected at an Apple Store or Apple Authorized Service Provider (AASP):



Do not try to turn the device on. You could create a potential fire hazard, and you risk further damage to the device.


Have a nice day, and good luck!

2 replies
Question marked as Top-ranking reply

Aug 16, 2023 8:37 PM in response to wanderingthurmans

Hello wanderingthurmans!


See this for some related info: About splash, water, and dust resistance of iPhone 7 and later - Apple Support


I suggest you get the device inspected at an Apple Store or Apple Authorized Service Provider (AASP):



Do not try to turn the device on. You could create a potential fire hazard, and you risk further damage to the device.


Have a nice day, and good luck!

Aug 16, 2023 8:25 PM in response to wanderingthurmans

wanderingthurmans Said:

"Iphone Xs Max (maybe): I'm 99% sure that's the model. It was exposed to a little water and I didn't realize it, so I didn't know to turn it off. It is now nonresponsive. I thought these phones were water resistant? Any ideas are appreciated Thanks"

-------


A. Revealing the Model Number:

You can do so, by selecting your item in Find My. Overview this Link: Check your Apple ID Device List to See where you're Signed in - Apple Support


B. Extracting the Water...

Take it to a Retailer. The only inexpensive way I can think of(an it will cost money) is to take it to a retailer, seeing if they have a device that gets the water out of a phone. Retailers have these.

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iPhone XS Max is unresponsive after being expose to a little water

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