Can’t access websites

I installed duck duck go and now i can’t access any websites. I uninstalled it, but still no access.


iPhone 14, iOS 16

Posted on Aug 16, 2023 8:43 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2023 4:13 PM

Hello Cmarie1214,


These steps from If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support are designed to help with an issue like you are describing:


Connect to a different network
Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.
If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device
Turn off your device and turn it on again.
* Restart your iPhone 
* Restart your iPad 
* Restart your iPod touch

Clear website data
You can clear website data occasionally to improve Safari performance.
1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Turn on JavaScript
Turn on JavaScript if it's not already on.
1. Go to Settings > Safari > Advanced.
2. Find the JavaScript feature.
3. Tap the button to turn on JavaScript.

Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.


Have a great day.

1 reply
Question marked as Top-ranking reply

Aug 17, 2023 4:13 PM in response to Cmarie1214

Hello Cmarie1214,


These steps from If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support are designed to help with an issue like you are describing:


Connect to a different network
Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.
If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device
Turn off your device and turn it on again.
* Restart your iPhone 
* Restart your iPad 
* Restart your iPod touch

Clear website data
You can clear website data occasionally to improve Safari performance.
1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Turn on JavaScript
Turn on JavaScript if it's not already on.
1. Go to Settings > Safari > Advanced.
2. Find the JavaScript feature.
3. Tap the button to turn on JavaScript.

Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.


Have a great day.

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Can’t access websites

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