Seem my iCloud is deactivate by Apple. Please help

Email: was registered in cloud from 2018. But now, when I'm trying to input the password in icloud.com it show Cannot find the icloud. All device which is login by this ID cannot enter the password, it prompted up incorrect password. So I try to create new one by old email, it is successfully but seem it is new icloud that why i cannot find any device in the list of device. Please help to me, because we still have ~50 ipads cannot sign out old icloud which is deactived.

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Posted on Aug 17, 2023 12:08 AM

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3 replies

Raicya

Level 10

210,093 points

Aug 17, 2023 1:35 AM in response to JasmineNguyenHP

Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

Raicya

Level 10

210,093 points

Aug 17, 2023 12:53 AM in response to JasmineNguyenHP

because we still have ~50 ipads cannot sign out old icloud which is deactived.

Are you running a 'shop', selling 2nd hand iPads?

Aug 17, 2023 1:32 AM in response to Raicya

No, my company is using ipad for manufacturing. that why we have many ipad in my company

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Seem my iCloud is deactivate by Apple. Please help