New USB drives get corrupted - can't mount

I now have 3 new USB drives which I can't mount after being corrupted by formatting or Time machine set up on MacBook Pro 2015.

Current condition: USB drive feint in Disk Utility

-MOUNT: Could not mount “disk2s2”. (com.apple.DiskManagement.disenter error -119930868.)

-Mount using Terminal fails

-FIRST AID - Invalid BS_jmpBoot in boot block:000000

-BOTH PARTITION, and ERASE and reformat EXFAT is successful but doesn't change anything


Ive tried all the basic instructions online so any help appreciated thanks

Posted on Aug 17, 2023 1:19 AM

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Posted on Aug 17, 2023 5:52 PM

Drives like the MyBook came with software, and the manufacturer suggested you install that software.


What that software does is to "spare you the annoyance of having to re-initialize the drive" from its factory set Windows New Technology File System (NTFS, the W is silent because there are no other Operating Systems) or similar unusual (on a Mac) format. Instead, the software they provided would simulate a MacOS drive inside an NTFS file for your Mac.


The downside of using the manufacturer's software is that if the manufacturer's software is not loaded, the Macintosh Volume may not readable, or may not be writable. This means that in startup manager, Installer, and in Recovery such as after a data loss, the Macintosh Volume may not be visible.


The standard advice given here to all users, including novice users, is to discard the manufacturers software and NEVER use it. "Best Practice" is to erase the physical device when new, using only MacOS Disk Utility, and create the fundamental data structures needed for consistent, reliable use by MacOS.


NB>> Be sure to "show all devices" which will allow you to ERASE the entire Physical Device by its immutable manufacturer-given device-name, not just user created Volume-name such as ‘Macintosh HD’.



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Question marked as Top-ranking reply

Aug 17, 2023 5:52 PM in response to thaitime

Drives like the MyBook came with software, and the manufacturer suggested you install that software.


What that software does is to "spare you the annoyance of having to re-initialize the drive" from its factory set Windows New Technology File System (NTFS, the W is silent because there are no other Operating Systems) or similar unusual (on a Mac) format. Instead, the software they provided would simulate a MacOS drive inside an NTFS file for your Mac.


The downside of using the manufacturer's software is that if the manufacturer's software is not loaded, the Macintosh Volume may not readable, or may not be writable. This means that in startup manager, Installer, and in Recovery such as after a data loss, the Macintosh Volume may not be visible.


The standard advice given here to all users, including novice users, is to discard the manufacturers software and NEVER use it. "Best Practice" is to erase the physical device when new, using only MacOS Disk Utility, and create the fundamental data structures needed for consistent, reliable use by MacOS.


NB>> Be sure to "show all devices" which will allow you to ERASE the entire Physical Device by its immutable manufacturer-given device-name, not just user created Volume-name such as ‘Macintosh HD’.



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Aug 18, 2023 1:27 AM in response to Grant Bennet-Alder

They are Kingston USBs with no software.


Show All Devices enabled Erase of the entire device as exfat Master Boot Record

This fixed the partition which could mount and be recognised and used normally thanks.


But selecting it as the Time Machine drive stalled.

Firstly it stalled when preparing backups.

After restart and reformat again, it stalled at preparing drive.


Might this be a time machine error?

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New USB drives get corrupted - can't mount

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