What are next steps to resolve an issue with a dead pixel on my MacBook Air's display?

Hello everyone.

Is here anyone who got display replacement for one dead pixel?

Is there any possibility to get a display replacement for this case?


Model: Air m1.

Warranty till 12 October, 2023.


[Re-Titled by Moderator]

MacBook Air 13″

Posted on Aug 17, 2023 9:14 AM

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Question marked as Top-ranking reply

Posted on Aug 17, 2023 9:47 AM

Makers, including Apple, have an acceptance threshold criteria for dead pixels. Essentially it has to be a cluster of more than one and in a location near center screen. Or where the maker thinks most of the visual activity takes place.


To find out what the actually policy is, you'll need to consult Apple.


My experience with a single dead pixel is there will be no offer to replace the screen. But you need to hear that from Apple, not me.

5 replies
Question marked as Top-ranking reply

Aug 17, 2023 9:47 AM in response to tahmid242

Makers, including Apple, have an acceptance threshold criteria for dead pixels. Essentially it has to be a cluster of more than one and in a location near center screen. Or where the maker thinks most of the visual activity takes place.


To find out what the actually policy is, you'll need to consult Apple.


My experience with a single dead pixel is there will be no offer to replace the screen. But you need to hear that from Apple, not me.

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What are next steps to resolve an issue with a dead pixel on my MacBook Air's display?

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