Hello everyone.
Is here anyone who got display replacement for one dead pixel?
Is there any possibility to get a display replacement for this case?
Model: Air m1.
Warranty till 12 October, 2023.
[Re-Titled by Moderator]
MacBook Air 13″
Makers, including Apple, have an acceptance threshold criteria for dead pixels. Essentially it has to be a cluster of more than one and in a location near center screen. Or where the maker thinks most of the visual activity takes place.
To find out what the actually policy is, you'll need to consult Apple.
My experience with a single dead pixel is there will be no offer to replace the screen. But you need to hear that from Apple, not me.
Makers, including Apple, have an acceptance threshold criteria for dead pixels. Essentially it has to be a cluster of more than one and in a location near center screen. Or where the maker thinks most of the visual activity takes place.
To find out what the actually policy is, you'll need to consult Apple.
My experience with a single dead pixel is there will be no offer to replace the screen. But you need to hear that from Apple, not me.
Take it to Apple. All talk here is not going to get you any resolution.
Adding to the others' replies:
About LCD display pixel anomalies for Apple products released in 2010 and later - Apple Support
That does not look like a dead pixel to me, it looks more like a scratch, but it is hard to be sure from a picture. That is something which must be seen in person. Like @ku4hx mentions, Apple is the judge & jury on whether the issue (or any issue) qualifies for a warranty coverage.
Here are the close shots. It seems to a dead pixel.
What are next steps to resolve an issue with a dead pixel on my MacBook Air's display?
