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I purchased extra storage for $9.99 a month and I still cannot back up my phone. Can you help

I am trying to back up my phone and it is not backing up. I purchase extra storage space from Google for 999 a month and it still is not backing up.

Posted on Aug 17, 2023 12:05 PM

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Posted on Aug 17, 2023 12:08 PM

iPhone's backup to Apple's iCloud, not Google's Drive. Purchasing storage space from Google will not allow your iPhone to backup.

You need purchase iCloud Storage from Apple directly, not Google.

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