Speaker problems

my built in speakers and plug in headphones done stop working


MacBook Air (2018 – 2020)

Posted on Aug 17, 2023 12:14 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2023 12:43 PM

Hi there,


Please follow these steps in order to see if you can fix this issue for yourself, or that you need to set up hardware service for your MacBook


First, disconnect any cables from the USB, Thunderbolt, or 3.5mm audio ports on your Mac.

  1. From the Apple menu , choose System Settings (or System Preferences).
  2. Click Sound.
  3. Click the Output tab, then select the built-in speakers. If you don’t see built-in speakers as an option in the Output window, contact Apple Support.
  4. If the Output volume slider is set low, move the slider to the right and test again.
  5. If the Mute checkbox is selected, deselect it and test again.
  6. If you still don’t hear any sound, contact Apple Support.


1 reply
Question marked as Top-ranking reply

Aug 17, 2023 12:43 PM in response to calvon51

Hi there,


Please follow these steps in order to see if you can fix this issue for yourself, or that you need to set up hardware service for your MacBook


First, disconnect any cables from the USB, Thunderbolt, or 3.5mm audio ports on your Mac.

  1. From the Apple menu , choose System Settings (or System Preferences).
  2. Click Sound.
  3. Click the Output tab, then select the built-in speakers. If you don’t see built-in speakers as an option in the Output window, contact Apple Support.
  4. If the Output volume slider is set low, move the slider to the right and test again.
  5. If the Mute checkbox is selected, deselect it and test again.
  6. If you still don’t hear any sound, contact Apple Support.


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Speaker problems

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