my iPhone 12 got locked by the owner when I was using it and I had to use a different phone because I didn’t know how to get back into it
[Re-Titled by Moderator]
iPhone 7 Plus, iOS 15
Apple has two related features, Activation Lock ( Activation Lock for iPhone, iPad, and iPod touch - Apple Support ) and Find My ( iCloud+ - Find My - Apple ), which are designed to prevent anyone else from using an iPhone, iPad, or iPod touch if it's ever lost or stolen. Deactivation of either requires knowing the Apple ID and password that set the feature, or by placing a special request to Apple to reset the device. This Apple ID information essentially defines the current ownership of the device.
If you do not know the required information, are not the signed-in owner, or do not have Apple accepted proof of purchase, get the owner of the account to remove the lock, or return the device for a refund, or recycle the device. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.
Here are additional resources if you are the account owner, can find the previous device owner, or have an Apple accepted proof or purchase:
● Read this article to learn how to remove Activation Lock either on the device itself or on the web --> How to remove Activation Lock - Apple Support
or this one for disabling Find My if activation lock has not yet engaged --> Turn off Find My on your iPhone or other devices - Apple Support
● Help with a lost Apple ID or password:
• For help with a forgotten Apple ID (this is likely an active email address or one used in the past), click here --> If you forgot your Apple ID email address or phone number - Apple Support
• For help with a forgotten Apple ID password, click here --> If you forgot your Apple ID password - Apple Support
● Reset device if you can prove to Apple's satisfaction you are the owner:
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online* at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide many details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt** issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the first owner who does this, or a descendant with legal proof of ownership transfer). Note that while this will let you get use of the device again, it will not help you with lost access to an account.
* There is a special link for this service. To save time you should use it instead of https://getsupport.apple.com/
**Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support
Bhra2001 wrote:
My iphone xr is locked to owner and how can I open it
You've likely been scammed and if you have, you CANNOT open the phone, EVER.
In addition to all the advice Limnos provided, read this --> The All Too Common SAD Reality of Buying … - Apple Community
As mentioned a number of times in this thread, you need to know the Apple ID and Apple ID Password of the person who set up the phone originally to unlock the phone.
Without this information, the phone is useless.
For a Carrier Lock, you will need to contact the carrier to unlock the phone. They are under no obligation to unlock the phone if the obligations for the lock have not been meant. This is more difficult if you are not a current customer of the carrier that it is locked to.
For Activation Lock, the original owners credentials have to be entered.
All the information is here for you on this thread. This mostly occurs from an Activation Lock on a purchased used device where you do not know the original owners Apple ID and Password. If you cannot get that information from the original owner, then there is nothing you can do but recycle the phone.
A Carrier Lock needs to be resolved by the carrier.
Without any details on the lock you are experiencing, you will just need to review this page to see if there are any options available to you.
mubeenmangi1 wrote:
How can i lock my iphone x?
Here are the different locks that can be unlocked, and how: How to Unlock an iPad or iPhone? - Apple Community
That document includes passcode locks, Activation Lock, Carrier Lock, and others, and whether and how those can be unlocked.
And for completeness: The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community
You need the owner's Apple ID and Apple ID Password.
Are you the owner? If yes, you know your Apple ID and Apple ID Password.
najmul113 wrote:
My phone is locked how cen i open locked cen u tell me plz
Hello and welcome to the thread.
There are various different types of “locks” present on an iPhone.
Here are the common locks: How to Unlock an iPad or iPhone? - Apple Community
Follow the links listed in this thread for help with this.
neo247 wrote:
My IPhone too is luck I don't know how to unlock it
There are various different types of “locks” present on an iPhone.
Here are the common locks: How to Unlock an iPad or iPhone? - Apple Community
Read this ONE page thread. The answer has been provided.
You realize NOTHING you provided will help someone if they don't know the owner who locked the phone, their Apple ID nor Apple ID Password. This appears to be a google searched answer, which won't help this user.
Finally, you responded to the original author, who by now has surely figured out they could not get into their phone as the post is from August 2023.
Oichoooooo wrote:
Do you realize you are responding to a person that posted the question this question 9 months ago?
Also posting links to third party sites that claim to be able to remove the Activation Lock is irresponsible as many users have simply lost money through these attempts. These kind of responses are typical for AI generated content and is subject to removal of the post. This violation is stated clearly in the Terms of Use for this site that may need to be reviwed:
mubeenmangi1 wrote:
How can i lock my iphone x?
If you are telling us that your iPhone was lost or stolen, and that you want to lock it – which is the reverse of what most people in this thread have been asking about – see:
farxan208 wrote:
Please help me to unlock my iPhone 11 mini
Which lock?
There are different locks, including passcode, Activation Lock, carrier lock, and some others:
Here is: How to Unlock an iPad or iPhone? - Apple Community
If this iPhone 11 mini is a recent acquisition, contact the seller. If the seller has disappeared as is too often the case, and if you’ve just met Activation Lock, then you got scammed:
The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community
iPhone is locked to owner
